For everyone who pays Mi., or is paid by Mi.

Terms of Service.

How Mi. works commercially. Cancel Premium any time. Become a Re is one-time — your album is yours on delivery. Florida choice-of-law.

Quick read — 90 seconds

Two sides to Mi. Premium is $9.99/month, ad-free streaming. Become a Re is your own music made — from a single Mi Song ($400) to the full album ($2,000), with optional add-ons like a Mi.TV music video and merch design; pay over time with Affirm or Klarna on larger purchases.
Cancel Premium any time — it ends at the paid month’s end. Become a Re is a one-time purchase; before your album is delivered the refund windows in §4.4 apply, and once it’s delivered the masters are yours to keep.
Your work doesn’t leave Mi. No Spotify, no Apple Music, no YouTube, no TikTok, no AI training corpus. Anywhere outside Mi. requires your specific written by-name consent for that specific channel.
If you list your album publicly, the listing stays until you ask Mi. to remove it. Removal is honored within 24 hours for new streams.
If Mi. itself ever ends, you get a 90-day full-export window for your album, video, art, lyrics, and session record — regardless of payment-plan status.
Florida law governs. Disputes resolved by arbitration with a small-claims-court carve-out and a 30-day opt-out window for new users. Details in §10.

1. Who Mi. is and where Mi. operates

Mi. is a mobile-first music platform operated by Misong LLC, a Florida limited liability company. The Company's founder is Noel Wiggins (a.k.a. Codename: NEO). The marketing site is misong.app.

These Terms govern your commercial relationship with Mi. The companion Creative Work Release governs the creative-IP relationship between Mi. and any person who has done a Do-[Name]-Mi session; see §12.

By creating a Mi. account and clicking through to accept, you agree to these Terms. This is your electronic signature under the Florida Uniform Electronic Transaction Act (Fla. Stat. § 668.50). If you do not agree, do not use Mi.

2. What Mi. sells

Mi. offers one subscription and a set of one-time creative products:

Mi. Premium — a $9.99/month subscription for ad-free streaming and added features, including building your own playlists.
Mi Song — a $400 one-time single custom song produced from your words, with one revision round included.
Mi Album (Become a Re) — a $2,000 one-time — the full Do-[Name]-Mi experience: a guided session and a produced album. You may pay over time with Affirm or Klarna at checkout — Mi. is paid in full upfront and is never the lender; any financing plan is between you and that provider.
Mi Revisions — a $75 one-time additional revision round on a Mi Song or album already in progress.
Mi.TV Music Video — a $2,000 add-on: a produced music video for one track.
Mi. Merch Design — a design service billed at $40/hour with a six-hour minimum ($240). You receive print-ready design files; production, fulfillment, and shipping are arranged and paid by you directly with your drop-ship provider. Mi. provides the design and one revision round and does not manufacture, fulfill, or ship physical goods.

You can hold any combination of these at the same time. Mi. Premium is described in §3; the one-time creative products in §4.

3. Mi. Premium — month-to-month

Premium is $9.99 per month, billed in advance. It is ad-free and unlocks added features as Mi. develops them, including building your own playlists.

Auto-renewal. Premium renews monthly until you cancel. This is disclosed here, conspicuously, in compliance with Fla. Stat. § 501.165. Cancel any time from account settings, by the same method you signed up. For any plan with a term of one year or more that auto-renews for more than one month (annual plans, when introduced), Mi. will send written or electronic notice 30 to 60 days before the next charge, as the statute requires.

Cancellation and refunds. Cancellation stops the next charge. You retain access through the end of the month you have already paid for. Mi. does not refund unused days of a paid month, except: if you cancel within seven days of your first Premium charge ever, Mi. will refund that first month in full. This is a one-time grace.

Price-lock for active subscribers. If Mi. raises the Premium price, your rate stays at the price you joined at, for as long as your subscription is continuously active. If you cancel and re-subscribe, the then-current price applies.

4. Become a Re — one-time

Read this section slowly. If anything is unclear, ask Mi. before you sign up — misunderstandings here are expensive for everyone.

4.1 What you receive

A guided Do-[Name]-Mi session with Noel: Codename: NEO — a recorded conversation that becomes the source material for your album.
Production of an original album from that session, in Mi.’s documented methodology (FingerPrints, Reese’s, the brand-name-scrubbed AI-rendering pipeline). The methodology is published at misong.app/methodology.
A Behind the Music documentary segment for your album, in Mi.’s five-part Storytellers format.
From the moment masters are delivered, the right to stream your album within the Mi. app and to share it with anyone you invite.
On delivery of your finished album, conveyance of the downloadable bundle: production-grade WAV files, hi-res publish-ready video files with karaoke embedded, embedded-art MP3 files, and your cover art at print resolution.
The right to elect — separately, and only if you wish — to list your album publicly on the Mi. catalogue. The election is a separate decision, not part of becoming a Re.

4.2 What you own, and when

Become a Re is a one-time purchase, and Mi. is paid in full upfront. Here is how ownership works:

Your finished album is delivered about two weeks after Mi. receives your session material. On delivery, the downloadable bundle is conveyed to you, and Mi. grants you a perpetual, worldwide, non-exclusive, royalty-free license to download, retain, share, publish, and otherwise use the bundle for any lawful purpose, personal or commercial.
From delivery, you may also stream your album within the Mi. app and share it with anyone you invite within Mi.
Mi. retains the master copyright in the recordings, but the conveyance gives you broad practical authority over what to do with your own album. Joint authorship of the lyrics is addressed in the Creative Work Release.
If you chose to pay over time through Affirm or Klarna, that plan is between you and the provider; it does not affect your ownership of the delivered album, because Mi. has already been paid in full.

4.3 Cancellation and changing your mind

Because Become a Re is a one-time purchase, there is no recurring Mi. plan to cancel. Before your album is delivered, you may request a refund under the windows in §4.4 — from your Mi. account or by emailing the contact in §13.

If you financed the purchase through Affirm or Klarna, that payment plan is between you and the provider and continues on their terms; Mi. has already been paid in full and cannot cancel it for you. Any refund Mi. issues under §4.4 is returned through the original payment method, and your provider reconciles your plan accordingly.

4.4 Refund windows

For the Mi Album (Become a Re), $2,000— built around a scheduled session:

Before your session is scheduled to begin	Full refund.
After your session is scheduled, before it happens	Full refund minus a $250 scheduling fee.
After the session is held, before masters are delivered	Refund minus a $500 session-and-production fee.
After masters are delivered	No refund — your finished album is in your possession.

For the other custom products — Mi Song ($400), Mi.TV Music Video ($2,000), and Mi. Merch Design ($240) — work begins as soon as you order, so payment is non-refundable once production has started. If Mi. is unable to deliver the finished product at all, you receive a full refund. Mi Song includes one revision round; additional rounds are sold as Mi Revisions ($75), which are non-refundable once that revision work begins.

4.5 Founding-150 Lifetime Mi. Premium — the Founding-Member perk

The first 150 people to become a Re receive Lifetime Mi. Premium — a perpetual ad-free streaming entitlement for the life of their Mi. account. This is what it means to be a Founding Member.

Read carefully:

Lifetime Premium is conferred when you become a Re — that is, when your purchase clears. If you financed through Affirm or Klarna, Mi. is paid in full upfront, so your slot vests on purchase, not on completion of your financing plan.
The 150 slots are filled in purchase order.
Re #151 and beyond receive one year of Mi. Premium free, then continue on the standard Premium tier at the price-locked rate in effect when they became a Re.
Lifetime Premium is tied to the specific Mi. account and is not transferable. Closing the account ends the perk.
Lifetime Premium does not survive termination of the account by Mi. for cause (see §8).

5. Founding Members

A Founding Member is one of the first 150 people to become a Re. Founding Members receive Lifetime Mi. Premium; every Re after the first 150 receives their first year of Mi. Premium free. The full mechanics are in §4.5.

There is no separate Founding-Member fee, pledge, or donation tier — Founding-Member status comes only from becoming a Re while slots remain.

6. Your work, your story — where it lives

6.1 No cross-platform syndication — Mi.'s promise

Mi. promises, and commits in this contract, that Mi. will notautomatically publish, syndicate, license, share, or transmit your album, your session recording, your lyrics, your cover art, your video, or any other element of your work to any external platform — including but not limited to Spotify, Apple Music, YouTube, YouTube Music, TikTok, Instagram, Twitch, SoundCloud, Bandcamp, Pandora, Tidal, Amazon Music, Deezer, any other streaming, distribution, or social platform, or any AI training corpus — without your specific, written, by-name consent for that specific channel.

There is no blanket consent. There is no implied consent. Each channel, each time, requires your separate written authorization.

Mi.'s catalogue is its own ecosystem. Your work lives in Mi. unless you tell Mi. otherwise, in writing, for a specific destination.

6.2 Catalogue persistence and removal

If — and only if — you affirmatively elect, through the Creative Work Release, to list your album (or individual tracks) publicly on the Mi. catalogue:

Your album becomes streamable by other Mi. users on the catalogue.
The listing persists by default. Mi. does not remove your listing on its own.
You may request removal at any time. Mi. removes the listing from public discovery and stops new streams within 24 hours of the request.
Streams that have already occurred cannot be undone. Removal is prospective.
Your album is not deleted from your personal library. Removal is from the public catalogue only. You retain streaming access within Mi. and, if your album has been delivered, you retain the downloadable bundle.

6.3 Joint authorship of lyrics

The lyrics of your album are a joint work authored by you and Noel Wiggins. Each of you is a co-owner of the whole work. Mi. holds administration rights for the duration of the relationship. You retain co-authorship credit; you retain the right to revoke the public-catalogue listing prospectively at any time. The detail lives in the Creative Work Release.

7. Limitation of liability and creative-product disclaimer

Read this section carefully. It limits Mi.'s liability to you.

Creative-product disclaimer. An album is a creative work. Mi. brings craft, methodology, and good-faith effort to every Do-[Name]-Mi session, but Mi. does not warrant that you will love your album, that it will sound the way you imagined, that it will reach a specific audience, or that any particular AI-rendering output will be replicable. The underlying generative-music vendor produces variable output; that variability is part of the medium.

Service disclaimer. Mi. provides the platform “as is” and “as available” and disclaims, to the maximum extent permitted by law, all implied warranties, including the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Cap on damages.Mi.'s total liability to you, in the aggregate, for all claims arising out of or relating to your use of Mi., shall not exceed the greater of (a) $100 or (b) the total amount you have paid Mi. in the twelve months immediately preceding the claim.

FDUTPA carve-out. Nothing in this section waives or limits any statutory remedy available to you under the Florida Deceptive and Unfair Trade Practices Act (Fla. Stat. § 501.201 et seq.) or any other statutory right that cannot lawfully be waived.

8. When Mi. can end the relationship

Mi. may suspend or terminate your account, and any active offer, for cause. For cause includes:

Session content that involves confessions of ongoing or planned illegal activity against identifiable people; credible threats of violence; hate speech directed at a protected class; or material defamation or harm to a non-consenting third party.
Chargebacks, payment fraud, or repeated failed-payment patterns indicative of bad faith.
Material breach of these Terms or of the Creative Work Release.
A credible third-party intellectual-property infringement claim concerning your contribution — for example, lyrics that turn out to be lifted from another songwriter — that you do not rebut within a reasonable time.

On Mi.-initiated termination for cause:

Mi. ceases production on any work-in-progress; no further deliverables.
Streaming access within Mi. is terminated.
If your album had already been delivered, it remains yours. If it had not, Mi. ceases production and the refund posture below applies.
Any public catalogue listing is removed.
The Founding-150 Lifetime Premium perk, if applicable, is forfeited unless already vested (see §4.5).
Refund posture depends on the cause. For serious cause (illegal content, fraud), no refund. For lesser cause, Mi. will, in good faith, prorate a refund of any unrendered service.

Mi. distinguishes for-cause termination (this section) from Mi.'s own shutdown (next section).

9. When Mi. itself ends — the 90-day full-export promise

If Mi. ceases operations for any reason — financial wind-down, acquisition followed by sunset, force majeure, dissolution, or otherwise — Mi. shall provide every Re with a 90-day full-export window, beginning on the day Mi. publicly announces the wind-down.

During the export window, every Re may download, at no cost:

The production-grade WAV files of every track on your album.
The hi-res publish-ready video file with karaoke embedded.
The embedded-art MP3 files.
Your cover art at print resolution.
The lyrics in plain text and timed format.
Your session recording (audio) and transcript (text).
Your album metadata.
Any catalogue listing data, including stream counts.

For Re's whose album has not yet been delivered: Mi. will deliver the finished bundle if it can, or refund the purchase if it cannot.

For Re's who had elected public listing: Mi. provides an export of the listing metadata and stream counts sufficient for the Re to reconstitute the listing elsewhere if they choose. The “no cross-platform syndication” promise in §6.1 is not breached by this wind-down export — the export goes to you, not to a third platform.

10. Dispute resolution and Florida choice-of-law

Florida law governs these Terms and any dispute arising out of or relating to your use of Mi., without regard to conflict-of-laws principles. Any claim that proceeds in court (rather than arbitration or small-claims) shall be brought exclusively in the state or federal courts located in Pinellas County, Florida, and you consent to personal jurisdiction there.

1
Step 1 — Talk to us first.
Before any formal dispute, you agree to send Mi. a written notice and allow 30 days for informal resolution. Mi. makes the same commitment to you.
2
Step 2 — Small-claims-court carve-out.
Either you or Mi. may bring any claim that qualifies for Florida small-claims jurisdiction (currently up to $8,000) in small-claims court rather than arbitration. It is faster, cheaper, and designed for exactly this.
3
Step 3 — Binding arbitration for everything else.
All other claims shall be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, seated in Florida. Mi. pays arbitration fees in excess of the equivalent small-claims filing fee. The arbitrator (not a court) decides questions of arbitrability, per Henry Schein, Inc. v. Archer & White Sales, Inc., 586 U.S. ___ (2019).
4
Class-action waiver.
Each of us waives the right to bring or participate in a class action, collective action, or mass arbitration. Claims may only be brought individually.
5
30-day opt-out.
New users may opt out of the arbitration provision (Step 3 and the class-action waiver only) by sending written notice to Mi. within 30 days of first accepting these Terms. Opting out has no other consequence for your account. It does not waive the Florida choice-of-law or the small-claims carve-out.

Nothing in this section waives any statutory remedy available to you under FDUTPA or any other consumer-protection statute that cannot lawfully be waived.

11. Active development and the price-lock promise

Mi. is in active development. Features will change, improve, occasionally regress, and occasionally sunset. Active development is not, by itself, grounds for a refund — what you paid for is described in §§2–5 and Mi. is performing under those terms.

Mi. reserves the right to change features and pricing for new users at any time.

The price-lock promise:

If you are an active Mi. Premium subscriber, your monthly price is locked at the rate you signed up for as long as your subscription is continuously active.
If you are a Founding Member (one of the first 150 Re's), your Lifetime Mi. Premium entitlement is honored for the life of your account, per §4.5.
If you cancel and re-subscribe, the then-current price and terms apply.
If Mi. sunsets a feature that materially affects a price-locked entitlement, Mi. will provide 60 days’ notice and offer either a comparable substitute or a prorated credit.

12. Two-document architecture

These Terms govern your commercial relationship with Mi.: what you pay, what you receive, how cancellation works, how disputes are resolved.

A separate document, the Creative Work Release, governs the creative-IP relationship between Mi. and any person who has done a Do-[Name]-Mi session. The Creative Work Release covers: rights in the session recording; joint authorship of lyrics; administration rights granted to Mi.; cover-art use; right-of-publicity grants for the Behind the Music documentary and marketing; two-party-consent recording acknowledgment under Fla. Stat. § 934.03; the public-release toggle; and withdrawal mechanics.

The Creative Work Release is signed only by Re's, electronically, at or shortly after the Do-[Name]-Mi session. If there is ever a conflict between these Terms and the Creative Work Release on a creative-IP question, the Creative Work Release controls. If there is a conflict on a commercial question (payment, cancellation, asset-delivery timing), these Terms control.

13. How to reach us

Misong LLC (d/b/a Mi.), c/o Noel Wiggins

7901 4th St N, STE 300

St. Petersburg, FL 33702

Legal-notice email: legal@misong.app

General contact: hello@misong.app

For arbitration opt-out, refund requests, removal requests, and notices of dispute under §10, please use the legal-notice email and keep a copy of your message.

Read the companion pages: privacy · methodology · become a Re